CommunicationHuman communication is complicated. It is more than just words. There are looks, gestures, body language, non words and so much more. To be a good communicator the first thing you need to to do is make a connection with people. This means getting past their initial distrust, or scepticism, for you and what you have to say. Particularly important to sale people. Gaining people's trust is done not so much with words as it is with all the other tools we have available to communicate.
Alex speaks and trains on this type of communication. Showing how the way we speak, present ourselves, and act means the difference between our words being heard, or simply going in one ear and out of the other. |
Making a ConnectionThere are many types of people that we meet every day. They can be categorised and broken down using several systems and tests. One of which is the DISA system. This is mostly used in work situations, and it can be helpful to make one aware of ones personality type. It is also very useful in dealing with others. Each personality type responds differently to communication. It is possible to tailor your way of speaking and communication to better communicate with each type. In this way someone might think "this is great, they are speaking my language". When this happens your message will be much more effective and you will get results.
The start of this journey to better one to one communication is to know what personality type you are. |
Alex Joll SailingAlex has over 30 years experience in business. Starting his first company straight out of university. In those years he has developed his skills and qualifications. Gaining his MBA in 2013 and publishing a book on communication in the same year.
More recently Alex has taken his lifelong passion for sailing to a new level. Qualifying as an RYA offshore sailing boat captain and getting commercially certified. Alex now spends half the year sailing professionally and the other half teaching communication skills. Also essential for sailing. To see more on Alex's sailing click here. |